Posts Tagged ‘ux’

March 3, 2010 2

A Magical Take on Empathy and Customer Experience

By Emily Leahy in video

Jamy Ian Swiss at Gel 2009 from Gel Conference on Vimeo.
For magic tricks to work, the magician has to be obsessed with how the audience will experience them. That desire to know the mind of the audience can be exploited by con men (or con persons) or used to create a magical experience. It’s easy [...]

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February 4, 2010 0

If you can’t say something nice…

By Emily Leahy in News

We’ll turn off comments. I swear, we’ll turn this blog right around and you’ll never be able to comment again.
Oh, I’m just kidding. We love our commenters, but the web-based technology magazine Engadget recently did turn off comments because “tone in comments has really gotten out of hand.” This has led to some debate about [...]

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